Privacy Policy
Effective Date: April 24, 2025
This Privacy Policy (“Policy”) explains how Cardinal Insurance Services (“Cardinal,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information. It applies to all data collected through our website, phone calls, in-person consultations, or any other interaction in connection with our Medicare-related services.
This Policy complies with the Health Insurance Portability and Accountability Act (HIPAA), Centers for Medicare & Medicaid Services (CMS) regulations, and other applicable privacy laws.
INFORMATION WE COLLECT
We may collect the following types of personal information:
Name, phone number, email address, and ZIP code
Health-related information necessary to provide Medicare plan recommendations
Information collected through website forms, phone calls, or in-person visits
Technical information via cookies and analytics tools
HOW WE USE YOUR INFORMATION
We use your personal information to:
Provide personalized Medicare plan options
Assist with enrollment and policy servicing
Communicate with you regarding coverage options
Meet regulatory and legal compliance requirements
DISCLOSURE OF INFORMATION
We do not sell or lease your personal information.
Your information may only be shared:
With insurance carriers to process applications
With regulatory authorities as required by law
With your consent, for authorized purposes
Internally among trained staff for service-related use
CONSENT TO CONTACT
By providing your information, you consent to:
Contact from Cardinal regarding Medicare options via phone, email, or text
Our use of your information as outlined in this Policy
You may revoke your consent at any time by contacting us.
MOBILE COMMUNICATIONS POLICY
Cardinal may contact you by text for relevant insurance updates.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out at any time by replying STOP.
Message and data rates may apply.
DATA SECURITY
We implement technical and organizational safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no system is 100% secure.
DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes of this Policy or as required by law. When no longer needed, data is securely deleted or anonymized.
YOUR RIGHTS
You have the right to:
Access your personal information
Request corrections to inaccurate data
Withdraw consent for future contact
To exercise these rights, please email us at: cyndi.maharas@cardinalinsllc.com
CHANGES TO THIS POLICY
Cardinal Insurance Services may update this Privacy Policy at any time. The latest version will always be posted on our website with an updated effective date.
CONTACT US
If you have any questions or concerns regarding this Policy, please contact:
Cardinal Insurance Services
PO Box 172
Radnor OH 43066
Phone: 614-696-9000